Ecommerce Executive

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Duties and responsibilities:

• Responsible for owning and managing the ecommerce website including, but not limited to, all content, product listings, imagery and pricing.
• To support with the continual review of customer experience, highlighting improvement opportunities across all aspects of the user journey and user experience.
• Review common and competitor websites to ensure functionality is consistent and products are displayed in line with industry standards.
• Ensuring image and tone of voice remain in line with Mazuma’s brand guidelines and remain consistent across the site.
• Use Google Analytics, along with other tools, to monitor daily web performance and report against KPIs.
• Work alongside Marketing, Operations and the Commercial team to ensure Mazuma maximise the commercial potential of the website whilst delivering a superior customer experience at all times.
• To work as the first point of contact between Mazuma and all relevant contractors/suppliers.
• Attend and contribute to team meetings.

The Person:

• 1 – 2 years experience in a similar eCommerce Executive role
• Shopify 2 experience would be desirable but is not essential
• Good MS Office Skills
• Experience of managing 3^rd party contractor relationships
• Ability to analyse and to translate analysis into user relevant reporting and where necessary corrective change.
• Possess strong communication skills, both verbally and written

Its a great time to join FoneWorld. If you’re interested in any of the vacancies please submit your CV to jobs@foneworlduk.co.uk.